Privacy policy

Last updated: 23 October 2026

This page explains what happens with the personal data you send through the contact form on this site.

Who is responsible for your data

The data controller is:

Lumium Technical Solutions DOO BeogradVladanova 8, Belgrade, SerbiaCompany ID (MB): 22049208Tax ID (PIB): 114629638[email protected]

What data is collected

When you send the contact form: your name, email address, company (if you enter it), the service you choose and your message.

Your IP address is used to protect the form from spam and abuse.

Why, and on what basis

Your data is used to reply to your inquiry and, if you decide to work together, to prepare an offer. The legal basis is taking steps at your request before entering into a contract.

Using your IP address for spam protection is based on a legitimate interest in keeping the form and the site safe.

How long it is kept

Your message is kept while your inquiry is being handled, and after that only as long as a business relationship that follows from it, or the law, requires.

For spam protection, a scrambled (hashed) form of your IP address is kept for one hour. Blocked attempts are recorded in a server log that is overwritten as new entries arrive.

Who else can see it

Your data is never sold or shared for marketing. It is stored with the providers of web hosting and email for this site, who process it only to provide those services.

Cookies and tracking

This site uses no cookies, no analytics and no third-party trackers. Fonts and all other files load from this domain only.

Your rights

Under the Serbian Law on Personal Data Protection you can ask for access to your data, its correction or deletion, and restriction of its processing, and you can object to processing. Send your request to [email protected].

You can also file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).

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